Posted: Oct 19, 2021


Hershey Lodge - Hershey, PA
Salary: Annually
Application Deadline: Dec 28, 2021
Food & Hospitality

Job Description:


The Executive Sous Chef is responsible for all aspects of the restaurant culinary operations. This person will support culinary directly and collaborate with stewarding, purchasing, food and beverage, and other Lodge departments to ensure the effective execution of standards and goals.  Direct reports include all restaurant Sous Chefs.

About the Hershey Lodge:
The Hershey Lodge, located in “The Sweetest Place on Earth”, Hershey, PA has been building a tradition of fine service and excellent accommodations for over 45 years. With 665 rooms and over 100,000 square feet of meeting room space, the Hershey Lodge is one of the largest convention facilities in Pennsylvania. In addition the Hershey Lodge operates four full-service restaurants with a combined 1.2 million covers.  As a culinary team member with HE&R you will be inspired to grow within our organization and learn from some of the very best in the industry. 

Job Functions:

  • Support and/ or relieve Sous Chefs as needed to maintain consistent operational effectiveness.
  • Maintain and/ or develop processes to deliver timely and accurate results for all objectives.
  • Interview, hire, effectively onboard, and support the success of culinary candidates.
  • Challenge and train the culinary staff for development and advancement. Provide regular coaching and performance reviews for employee development.  Evaluate, plan and facilitate employee engagement with ongoing communication and utilizing the engagement survey.
  • Collaborate with the Sous Chefs and Executive Chef to develop creative menu content for seasonal updates and special events that are consistent with each restaurants identity and price point.
  • Coordinate all aspects of guest dietary needs for the safe preparation of meals.
  • Demonstrate and reinforce compliance with food handling and sanitation standards to FDA Food Code and State of Pennsylvania standards.  Ensure employees maintain required food handling and sanitation certifications. Collaborate with Stewarding Managers and employees to ensure safe, clean and sanitary standards are maintained.
  • Effectively manage the employee progressive discipline process for performance and behavior improvement following company and department standards and the Collective Bargaining Agreement (CBA). 
  • Maintain up to date menu costing, appropriate food inventory levels, and processes to support the budgeted food cost targets. 
  • Ensure tools and uniform purchases are made to support culinary team needs. Work with Purchasing to ensure product specifications, quantities and quality are maintained.
  • Assist with labor budgeting.  Ensure scheduling is managed considering budget targets, CBA rules, vacation and leave management.
  • Collaborate with the front of house Food and Beverage team to achieve a high level of service and guest satisfaction.
  • Perform other duties as assigned.

Basic Qualifications:

  • Minimum of twelve (12) years combined experience in banquet and fine dining food preparation in a Hotel/Resorts/Country Club and upscale free standing restaurants.
  • Progressive advancement in related food service operations.
  • Minimum of 3 years of management experience.
  • 18 years of age or older.
  • Skilled in the use of Microsoft Office applications, including Excel and Word.
  • Proficient in prioritizing work with operations and administrative demands.
  • ServSafe Manager Certification is required.
  • Must have a valid driver’s license.
  • Must have a High School Diploma or equivalent.

Additional Qualifications:

  • Degree in culinary arts or formal culinary apprenticeship is highly preferred.
  • Proficient in writing and reading the English language with clear, concise written and verbal communication skills.
  • Thorough knowledge of food handling and preparation techniques.
  • Ability to draw influences from and prepare a variety of cuisines, using skill and creativity.
  • Experience working with a unionized workforce is preferred.  
  • Excellent time management skills.
  • Strong organizational skills.
  • Must embody HE&R company values (Devoted to the Legacy, Selfless Spirit of Service, Team Focused, Respectful of Others).

Physical Demands and Working Conditions:

  • Schedule will vary according to operating needs, but will include early mornings, late evenings, weekends, and holidays.
  • While performing the duties of this job, the employee is required to:
    • Climbing Ladders Occasional (<33%)
    • Reaching Forward Occasional (<33%)
    • Climbing Stairs Occasional (<33%) (ft maximum height)
    • Lifting Occasional (<33%) (lbs maximum weight)
    • Reaching Overhead Occasional (<33%)
    • Finger Dexterity Frequent (34-66%)
    • Hand/Eye Coordination Frequent (34-66%)
    • Stooping Frequent (34-66%)
    • Bending Frequent (34-66%)
    • Sitting Occasional (<33%)
    • Standing Frequent (34-66%)
    • Walking Frequent (34-66%)
  • This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.
  • This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery).
  • This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
  • This job regularly requires verbal communication of detailed information to others either by phone or in person.
  • Must be able to speak and read the English language.
  • Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).
  • The position is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
  • The position is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
  • The position is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
  • The position is subject to both environmental conditions. Activities occur inside and outside.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer