The Security Officer is responsible for making rounds both inside and outside of the DoubleTree Resort and the Café 24Hundred Restaurant by patrolling on foot and occasionally by vehicle looking for suspicious or potentially dangerous behavior. The Security Officer protects the hotel premises against theft, fire, vandalism and trespassers as well as the guests and property inside the hotel. This position will also be required to maintain the property during the shifts by answering maintenance calls and assisting housekeeping and doing light maintenance tasks.
Essential Duties and Responsibilities include the following:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); and 2-5 years related experience, training or trade/technical school training; or equivalent combination of education and experience
Certificates, License, Registrations
Safety Policies and Practices
The Team Member in this position is responsible for following Willow Valley’s safety policies and procedures, promoting safety, and identifying areas for improvement. The Team Member must be knowledgeable about and follow Willow Valley’s Safety Manual. The Team Member will be reviewed annually on workplace safety.
Aware of safety hazards and acts pro-actively to prevent injuries. Reports injuries and illness promptly and thoroughly. Attends training meetings, makes note of site safety issues during walk thru patrols. This is a Safety-Sensitive Position as defined in the Drug Free Workplace Policy.
Email skills preferred but will train
There is no Signatory Authority relative to this position.
Complexity & Judgment
Work requires performing routine and non-routine tasks that may be unrelated. Problem solving occurs as a regular part of the job. Established practices and procedures are not always available to address all situations. Individual judgment based on established guidelines is used on a regular basis.
Guest & Team Member Relations
This position also requires the ability to resolve issues with Guests, Team Members and the general public. Influencing and persuasion are frequently used skills of this position.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standard situations.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Basic Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
While performing the duties of this job, the Team Member is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The Team Member frequently is required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The Team Member must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
The Team Member in this position is occasionally exposed to fumes or airborne particles, outdoor weather conditions, extreme cold and extreme heat, and may have to work in high, precarious places. The Team Member will occasionally be exposed to wet or humid conditions, will work near moving mechanical parts, be exposed to caustic or toxic chemicals, or be at risk of electric shock. The noise level in the work environment is usually moderate.