Facilities Manager

The Facilities Manager is responsible for the overall operation, upkeep, and preventive maintenance of all buildings and grounds across the Stroudsmoor Country Inn property. This role ensures that all facilities are safe, functional, and aesthetically maintained to meet the standards of a premier hospitality destination.

The Facilities Manager will lead and supervise a dedicated team of maintenance professionals across both 1st and 2nd shifts, fostering a culture of accountability, efficiency, and excellence in service delivery.

Job Responsibilities:

• Oversee the maintenance and repair of all buildings, equipment, and infrastructure across the property.
• Ensure optimal operation of lighting, heating, air conditioning, and ventilation systems to maintain comfortable and safe conditions for staff and guests.
• Uphold and continuously improve health and safety standards, ensuring compliance and proactive risk management.
• Respond promptly to emergency maintenance calls and facility-related issues not assigned to designated staff.
• Coordinate with external contractors for specialized repairs, preventive maintenance, and enhancements to building systems and grounds.
• Collaborate with the General Manager to resolve maintenance challenges and recommend improvements to equipment, machinery, and property conditions.
• Apply performance management techniques to monitor service levels and lead initiatives for operational improvement.
• Work closely with other operational departments to drive continuous improvement in systems, processes, and service delivery.
• Provide expert guidance on the maintenance and upkeep of assigned areas, ensuring long-term functionality and appearance.
• Develop contingency and improvement plans for critical site equipment to minimize downtime and ensure reliability.
• Oversee property-wide systems including water supply, wastewater, power and generators, pools, and HVAC infrastructure.

Requirements:

• Minimum of 7 years of experience in facility maintenance, with a proven track record of hands-on expertise.
• Valid Pennsylvania driver’s license and a clean driving record required.
• Pennsylvania required certifications in water supply, wastewater management, pool operations and pesticide handling.
• Strong working knowledge of HVAC systems, plumbing, building infrastructure, and comprehensive facility upkeep.
• Prior experience in hospitality or related industry is preferred.
• Demonstrated supervisory experience, with the ability to lead and manage teams effectively.
• Thrives in a fast-paced, deadline -driven environment, maintaining composure and efficiency under pressure.
• Comfortable working within a family-owned and operated business, with a collaborative and respectful mindset.
• A self-starter with exceptional problem-solving abilities and a proactive approach to challenges.
• Highly organized, capable of juggling multiple priorities and managing projects with precision.
• Proficient in Microsoft Office Suite and other relevant computer applications.
• Experience in work order systems, including tracking, management and execution.
• Self-motivated, diligent and committed to delivering high-quality results.
• Excellent oral and written communication skills, with the ability to convey information clearly and professionally.
• Skilled in cross-departmental communication, fostering effective collaboration across teams.

Schedule Requirements:

• Minimum commitment of 48 hours per week, with scheduling subject to change based on business needs and operational demands.
• Must maintain a flexible work schedule, including availability during holidays, peak seasons, and client-driven timelines.
• Required to attend and support all promotional events, including Wedding Samplings, holiday functions, and other special occasions.
• Must remain accessible at all times to both direct reports and the General Manager for urgent matters and operational coordination.
• Mandatory attendance at monthly Managers’ Meetings to ensure alignment on goals, updates, and cross-departmental initiatives.

***Stroudsmoor Country Inn is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Stroudsmoor Country Inn are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Stroudsmoor Country Inn will not tolerate discrimination or harassment of any kind.***