Hotel General Manager
OVERVIEW OF ROLE:
The General Manager functions as the primary strategic business leader of a 300-room hotel and conference center with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales, revenue generation, and delivering a return on investment.
Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increasing profit, and market share. Holds the property leadership team accountable for strategy execution and guides their individual professional development.
The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensures the objectives and goals of the company and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents brand values in all leadership actions.
EDEN RESORT & SUITES EEO STATEMENT:
The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
DUTIES AND RESPONSIBILITIES
- Business Strategy Development
- Business Strategy Execution
- Sales and Marketing
- Talent Management and Organizational Capability
- Brand Champion
- Business Information Analysis
- Employee and Labor Relations
- Revenue Management
- Owner Relations
- Customer and Public Relations Management
- Company/Brand Policy, Procedures, and Standards Compliance
- Other tasks as assigned by the ownership
ESSENTIAL SKILLS:
- Excellent and dynamic leadership skills.
- Strong project management and execution skills.
- Skilled in generating talent and organizational capability.
- Learns and applies personal expertise.
EDUCATION AND EXPERIENCE REQUIRED:
- At least two (2) years of General Manager, Assistant General Manager, or Food and Beverage Manager experience at a full-service property is required.
- At least five (5) years’ experience in management operations, sales and marketing, finance and accounting, or related professional area is required.
- A Bachelor’s Degree or higher in Business Administration, Hotel and Restaurant Management, or any related major is preferred.
About the Eden Resort & Suites
At Eden Resort & Suites, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or a fellow team member. Our dedication to caring for others is expressed by team members’ generosity with their time and efforts, the pursuit of excellence in their craft, and a spirit of ownership.
BENEFITS:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
- Employee Assistance Program
